The Product
One platform. One record. Twenty-four modules.
Every module shares the same patient record, the same auth, and the same audit trail. Stop integrating. Start operating.
AI & Intelligence
AI that earns its keep — in every workflow.
Auxo AI Assistant
Conversational AI over your entire live database.
- Natural-language queries: census, denials, LOS, finance
- Queries your live record in real time — no dashboards
- Cites sources, drafts follow-ups, takes action
AI Scribe
Three-pass clinical notes with hallucination detection.
- Extract → Generate → Verify pipeline
- Every line tagged [TRANSCRIPT] / [INFERRED] / [NEEDS INPUT]
- SOAP, DAP, BPS, group note formats
Utilization Review
Auto-drafted rationales that cite payer policy.
- ASAM-aligned criteria mapping
- Indexed library: Tricare, BCBS, Aetna, Cigna, state parity
- Appeal letter generation from prior wins
Clinical Care
Clinical tools that don’t fight your clinicians.
Medications & eMAR
Surescripts e-prescribing with built-in eMAR.
- NCPDP SCRIPT 10.6 e-Rx
- PDMP checks integrated into the prescribing workflow
- FDA interaction & RxNorm reference
Clinical Documentation
Treatment plans, BPS, progress notes — all signable.
- Treatment plan automation from intake
- Encounter linking, co-signature workflows
- Re-disclosure-aware exports
Outcomes & Assessments
Measure what matters — built in, not bolted on.
- 23+ validated instruments: PHQ-9, GAD-7, C-SSRS, AUDIT, DAST, ACE, BARC-10, PCL-5
- Reliable Change Index (RCI) — statistically significant change, not noise
- Auto safety flags: C-SSRS positive, PHQ-9 item 9, threshold crossings
- Four delivery modes: kiosk, email link, in-session, standing orders
- Population reports: facility improvement % ready for payors
Discharge Planning
Aftercare plans that hand off to alumni cleanly.
- Med reconciliation
- Aftercare resource matching
- Auto-routes patient to alumni follow-up cadence
Labs
Order, route, and act on critical results.
- Lab order tracking
- Critical-value provider routing
- Trend lines per patient
Drug Testing
UDS workflow with substance-use trending.
- Order chain & lab integration
- Result interpretation & trending
- Court & probation reporting
Revenue Cycle
The fastest path from admit to ERA.
VOB Automation
Eligibility, voice agent, and card OCR — one click.
- Real-time 270/271 eligibility against every major payer
- Auxo voice agent calls payers when 270/271 falls short
- Smart card capture: snap a photo, member data populates
Billing & Claims
Direct clearinghouse — no middleware tax.
- Direct 837P/I submission to every major clearinghouse
- 835 ERA auto-posting & reconciliation
- 276/277 claim status polling
Patient Engagement
Reach patients where they actually are.
Patient & Family Portal
A portal that patients actually log into.
- Mobile-first appointments & messaging
- Document e-signing & meds list
- Family circle access with HIPAA controls
Alumni Engagement
Wellness calls at 30 / 90 / 180 / 365 days.
- Auxo voice check-ins on a schedule you set
- Sobriety, employment, housing tracking
- Re-engage at-risk alumni automatically
Intake & Admissions
From inquiry to bed in under an hour.
- Pre-screen voice agent
- Auto-VOB on first contact
- E-consent + insurance card capture
Referrals
Warm handoff routing by payer & level of care.
- Referral source CRM
- LOC matching engine
- Closed-loop status pings to referrers
Admissions Chatbot
24/7 AI-powered intake on your website.
- Calls intake tools live (insurance, beds, LOC)
- Warm handoff to admissions humans
- Drops straight into the CRM
Operations
Run the business of behavioral health.
Scheduling
Capacity-aware scheduling with telehealth built in.
- Provider, room, and group scheduling
- Encrypted video rooms in one click
- External calendar sync
Reports & Analytics
Pre-built dashboards plus ad-hoc via the AI assistant.
- LOS, payer-mix, denial trend
- Outcome reporting for payor contracts
- Custom export to CSV / FHIR
Referral CRM & SDR
The enterprise CRM your competitors don't have.
- Referral source ROI: CMOs, EAPs, courts, therapists
- AI-drafted email + SMS sequences with conditional logic
- Voice pre-screen agent for inbound leads (24/7)
- Google Ads → admit attribution per keyword
- Account scoring + churn risk for BD reps
- Kanban pipeline: Inquiry → VOB → Approved → Admitted
Leadership Dashboards
Census, finance, and risk in one view.
- Live census & projected LOS
- Revenue & denial forecasts
- Risk: AMA, suicide screen, missed med
Internal Help Desk
Tickets, knowledge base, and on-call rotation.
- AI-assisted triage
- Internal KB search
- Slack & email surface
Census & Bed Management
Real-time bed map with predictive occupancy.
- Drag-and-drop bed assignment
- Predicted discharges this week
- Census alerts to leadership
Compliance
Compliance that’s already done.
Compliance
HIPAA + 42 CFR Part 2 enforced in middleware.
- Separate AuditLog and SudAuditLog tables
- Role-based SUD treatment exemption
- Federally-mandated re-disclosure notices
E-Signature
HIPAA-grade signing — DocuSign optional.
- Consents, ROIs, treatment plans
- Cryptographic signature audit trail
- Bulk-sign workflows
FHIR Export
Continuity of care without lock-in.
- FHIR R4 patient & encounter export
- Read-only API for HIE partners
- Yours, not ours — export anytime